Legal

Terms of Service

certaze.in  ·  Certaze Technologies

Effective date: 20 June 2026
Last updated: 20 June 2026
Version: 1.1
Governing law: India (Kerala)

1Agreement to Terms

By accessing or using Certaze ("the Service") at certaze.in, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

The Service is operated by Certaze Technologies, a proprietary concern of Shyama Ramesh Varma, registered in Kerala, India (Udyam Registration No. UDYAM-KL-10-0095921) ("we", "us", "Certaze").

You must be at least 18 years old to use the Service. By using Certaze, you confirm you meet this requirement.

2Description of Service

Certaze is an AI-powered certification exam preparation platform. The Service provides:

AI-generated content disclaimer: Questions, feedback, and learning content are generated by AI (Claude by Anthropic) and reviewed against official certification frameworks. While we strive for accuracy, AI-generated content may occasionally contain errors. Certaze is a study aid — always verify critical information against official PMI, Scrum.org, or equivalent source materials before your exam.

3Account Registration

You must create an account to use the Service. You agree to:

One account per person. Creating multiple accounts to circumvent usage limits is prohibited and may result in all accounts being suspended.

4Free Trial

New users receive a 7-day free trial starting from the date of account creation. During the trial:

After the trial ends, access to AI-powered features requires an active paid subscription. Your study data and progress are retained regardless of subscription status.

5Subscription Plans and Pricing

Paid subscriptions unlock unlimited questions and all Pro features. Current plans:

PlanPrice (INR, plus applicable taxes)Access
Monthly₹299 / month30 days from purchase
3-Month₹799 / 3 months90 days from purchase
6-Month₹1,399 / 6 months180 days from purchase
Annual₹2,399 / year365 days from purchase
Teams (B2B)₹399 / seat / monthPer seat, monthly

A 5% discount applies on renewal of any plan. Prices are subject to change with 30 days' notice. Price changes do not affect active subscriptions until their next renewal date.

Renewal: Subscriptions do not renew automatically. When your plan expires, you will be notified by email and must manually purchase a new plan to continue access. We will send a reminder at least 3 days before your plan expires.

Payments are processed securely by Razorpay. By completing a purchase, you also agree to Razorpay's Terms of Service at razorpay.com/terms.

6Refund Policy

All purchases are final. We do not offer automatic or unconditional refunds.

If you experience a technical issue that prevents you from accessing the Service after purchase, please contact admin@certaze.in within 7 days of your purchase date with your order details and a description of the issue. We will review each request individually and, at our sole discretion, may offer a pro-rata credit, subscription extension, or refund.

Refund requests submitted more than 7 days after purchase will not be considered. Dissatisfaction with AI-generated content quality is not grounds for a refund — please make use of the free trial to evaluate the Service before subscribing.

Nothing in this clause limits your statutory rights under the Consumer Protection Act, 2019 (India) or applicable state law.

7Acceptable Use

You agree not to:

Violation of these terms may result in immediate account suspension without notice or refund.

8Intellectual Property

All content, design, code, branding, and AI-generated outputs delivered through the Service are the property of Certaze Technologies or its licensors.

You are granted a limited, non-exclusive, non-transferable licence to use the Service for your personal exam preparation. This licence does not include the right to copy, reproduce, distribute, or create derivative works from any Service content.

The PMP, PMBOK, PMI, and related marks are property of the Project Management Institute. Scrum.org, PSM, and related marks are property of Scrum.org. AWS and Amazon are marks of Amazon.com, Inc. Azure and Microsoft are marks of Microsoft Corporation. CFA is a registered trademark of CFA Institute. CISSP is a registered trademark of (ISC)². Certaze is not affiliated with or endorsed by these organisations.

9Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied.

We do not warrant that:

Certification exam formats, content outlines, and passing thresholds are controlled by the respective certification bodies and may change without notice.

10Limitation of Liability

To the maximum extent permitted by applicable law, Certaze Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to exam failure, lost business opportunities, or data loss — arising from your use of or inability to use the Service.

Our total aggregate liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 3 months preceding the claim.

11Force Majeure

Certaze Technologies shall not be liable for any failure or delay in the performance of the Service resulting from circumstances beyond our reasonable control, including but not limited to:

In such events, we will make reasonable efforts to restore the Service as quickly as practicable and will communicate status updates at certaze.in or via email. Subscription periods affected by prolonged outages (exceeding 72 continuous hours attributable to our systems) may be extended at our discretion.

12Termination

You may close your account at any time by contacting admin@certaze.in. Subscription fees already paid are non-refundable on voluntary closure.

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or abuse the Service. In such cases, no refund will be issued.

13Changes to Terms

We may update these Terms at any time. We will notify you of material changes via the email address associated with your account at least 14 days in advance. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kerala, India.

Before initiating legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at admin@certaze.in. We will respond within 10 business days.

15Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are as follows:

The Grievance Officer shall acknowledge receipt of your complaint within 24 hours and resolve it within 15 days of receipt.

Questions about these Terms?

We are happy to clarify anything. Reach us at:

admin@certaze.in

Certaze Technologies  ·  Palakkad, Kerala, India