Legal  ·  certaze.in

Terms of Service

Certaze Technologies  ✦  Palakkad, Kerala, India
Effective20 June 2026
Last updated20 June 2026
Version1.1
Governing lawIndia · Kerala

01Agreement to Terms

By accessing or using Certaze ("the Service") at certaze.in, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

The Service is operated by Certaze Technologies, a registered business in Kerala, India (Udyam Registration No. UDYAM-KL-10-0095921) ("we", "us", "Certaze").

You must be at least 18 years old to use the Service.

02Description of Service

Certaze is an AI-powered certification exam preparation platform providing:

AI content disclaimer: Questions and feedback are generated by AI (Claude by Anthropic). While we strive for accuracy, AI content may occasionally contain errors. Certaze is a study aid — always verify critical information against official PMI, Scrum.org, or equivalent materials before your exam.

03Account Registration

You must create an account to use the Service. You agree to provide accurate information, maintain account security, and notify us at admin@certaze.in of any unauthorised access. One account per person — creating multiple accounts to circumvent limits may result in suspension.

04Free Trial

New users receive a 7-day free trial from account creation. During the trial:

After the trial, AI-powered features require an active paid subscription. Your study data is retained regardless of subscription status.

05Subscription Plans and Pricing

PlanPrice (INR, plus applicable taxes)Access
Monthly₹299 / month30 days
3-Month₹799 / 3 months90 days
6-Month₹1,399 / 6 months180 days
Annual₹2,399 / year365 days
Teams (B2B)₹399 / seat / monthPer seat

A 5% discount applies on renewal. Prices may change with 30 days' notice; changes do not affect active subscriptions until renewal.

No auto-renewal. We send a reminder 3 days before expiry. Payments processed by Razorpay — by purchasing, you also agree to Razorpay's Terms.

06Refund Policy

All purchases are final. If you experience a verified technical issue preventing access, contact admin@certaze.in within 7 days of purchase with your order details. We review each request individually.

Requests after 7 days will not be considered. Dissatisfaction with AI content quality is not grounds for a refund — use the free trial to evaluate first.

Nothing here limits your statutory rights under the Consumer Protection Act, 2019 (India).

07Acceptable Use

You agree not to share credentials or license keys; use the Service to build competing AI products; scrape or extract content; bypass rate limits or paywalls; use bots or automated scripts; or upload harmful content. Violations may result in immediate suspension without refund.

08Intellectual Property

All content, design, code, and AI-generated outputs are the property of Certaze Technologies or its licensors. You receive a limited, non-exclusive, non-transferable licence for personal exam preparation only.

PMP, PMBOK, PMI are marks of the Project Management Institute. PSM belongs to Scrum.org. AWS/Amazon are marks of Amazon.com, Inc. Azure/Microsoft are marks of Microsoft Corporation. CFA belongs to CFA Institute. CISSP belongs to (ISC)². Certaze is not affiliated with or endorsed by these organisations.

09Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant uninterrupted availability, 100% accuracy of AI content, or that use of the Service guarantees passing any certification exam.

10Limitation of Liability

To the maximum extent permitted by law, Certaze Technologies shall not be liable for indirect, incidental, or consequential damages. Our total aggregate liability shall not exceed the amount you paid us in the 3 months preceding the claim.

11Force Majeure

We shall not be liable for failure or delay caused by third-party service outages (Firebase, Anthropic, Razorpay, Render, Vercel, Cloudflare), internet disruptions, natural disasters, pandemics, government action, or cyberattacks. Outages exceeding 72 continuous hours attributable to our systems may result in subscription extensions at our discretion.

12Termination

You may close your account at any time by contacting admin@certaze.in. Paid fees are non-refundable on voluntary closure. We may suspend accounts for Terms violations without refund.

13Changes to Terms

We may update these Terms at any time with 14 days' notice via your registered email. Continued use after the effective date constitutes acceptance.

14Governing Law

These Terms are governed by the laws of India, including the Information Technology Act, 2000 and IT (Amendment) Act, 2008. Disputes are subject to the exclusive jurisdiction of courts in Kerala, India. Before litigation, please contact admin@certaze.in — we respond within 10 business days.

15Grievance Officer

In accordance with the Information Technology Act, 2000 and IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Complaints acknowledged within 24 hours and resolved within 15 days.

Questions about these Terms?

We are happy to clarify anything.

Certaze Technologies  ✦  Palakkad, Kerala, India